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Crayford Express will provide complete taxi cab services using the latest equipment and technology to facilitate the travel of individuals in and around the Crayford area. The company's products and services show that we are an innovative, forward thinking company that recognizes the need to move with ever-changing customer needs. At Crayford Express, our philosophy is one that emphasizes service, and a realization that effective communication is a key component in our business. The company also realizes that, in a competitive environment, flexibility and professionalism maintain that leading edge.

The company has drivers and employees that are helpful, courteous, and fully trained on the use of the computer dispatch system. As an added safety measure for both drivers and passengers, Crayford Express cabs are fitted with Global Positioning Systems (GPS), which enable the cabs to be tracked or located in an emergency. All Crayford Express cabs will be clean, well maintained, and inspected regularly for safety and comfort.

The company's mission is to constantly help improve the quality of minicab services in Crayford for both customers and drivers. We dedicate our time and efforts with a well-defined purpose in mind - that of providing better services on the private hire sector. We build our actions and decisions with two fundamental objectives in mind:

Our customers - we aim to provide not only reliable services in the private hire sector, but also the best value for money to all our customers;

Our drivers - we believe in offering each day a professional work environment that offers equal opportunities for all employees.

In order to take a decision we rely on a number of values. This core values are not only the guide to our day to day activities but also our strongest believes.

  • Reliability - we aim to deliver what we promise - courteous drivers and clean cars;
  • Flexibility - we are very open minded with our employees, drivers and clients;
  • Integrity - we are credible and trustworthy;
  • Excellence - we aim to deliver quality services at all times;
  • Equality - we create an equal environment for our employees and clients;
  • Respect - always value our clients and each other;
  • "Can do" attitude - we put an effort into everything;
  • Opportunities - we strive to provide new and better opportunities each day;
  • Politeness - be friendly and polite no matter the situation;
  • Punctuality - we respect and apply the "always be on time" policy
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